April 2005

Perspectives interview with Joann Keyton: Student groups: Why and how

Joann Keyton, a professor of communication studies who specializes in organizational and group communication, was interviewed recently about her use of groups.

Why do you use student groups?

“Because it’s real world. Complex tasks require teams, so work is team-oriented. Using groups isn’t always convenient or easy, but they help students process information differently. Students develop a deeper understanding because they see more perspectives from group members. They become more responsible for their learning and for their behavior. They see how their work impacts other people. They also learn how they can function well in a group.

“Also, we don’t choose with whom we work—we have to learn to work with them. In school, K-12 kids are grouped according to their interests, but that’s not real world. The more education you have, the more likely [it is that] you’ll need to work in groups.”

What are keys to using groups well?

“First, group students randomly. If students group themselves, they’ll join friends or divide up by abilities. But students need to learn to work with diverse others and develop new skills.

“A group task has to emulate the real-world task or situation you want students to understand.

“Finally, give students time in class to work in their groups. That way, you can monitor groups and give them direction if needed.”